Privacy

Privacy Policy — 3773x

At 3773x, your personal information is handled with care. This policy explains exactly what data we collect when you use our platform, how we use it, who we share it with and what rights you have over your own information.

Last Updated: January 2026

How We Handle Your Data

Six core principles that guide how 3773x collects, stores and uses your personal information.

Minimal Collection

We only collect data that is genuinely necessary to operate the platform, process your transactions and comply with applicable requirements. We don't gather information just because it's technically possible to do so.

Secure Storage

Account data, payment details and identity documents are stored using industry-standard encryption and access controls. Data at rest and in transit is protected. Access to personal data is restricted to authorised personnel on a need-to-know basis.

No Selling of Data

3773x does not sell, rent or trade your personal data to third parties for marketing purposes. Your data is used to run your account and improve the platform — nothing else. We share it only where operationally necessary.

Purpose Limitation

Data collected for one purpose is not repurposed for something unrelated without your knowledge. If we need to use your data in a new way that was not covered when you registered, we will update this policy and inform you.

Your Rights Matter

You have the right to access, correct and request deletion of your personal data. You can also object to certain types of processing. These rights are real and exercisable — not just words in a policy document.

Full Transparency

This policy tells you clearly what we collect, why we collect it and what we do with it. If anything changes significantly, we will let you know before the change takes effect rather than quietly updating the policy.


1 Introduction

This Privacy Policy applies to all services provided by 3773x through the website at 3773x.win, the mobile application available for Android and iOS, and any other channel through which the platform is accessed. By creating an account and using any part of the 3773x platform, you acknowledge that you have read and understood this policy.

3773x is committed to handling your personal information responsibly. This policy is written in plain language so you know exactly what happens with your data — not buried in legal jargon that requires a lawyer to interpret. If anything in here isn't clear, the customer support team is available around the clock to answer your questions.

This policy covers Pakistani players using the platform and is written with the local context in mind. All transactions are processed in PKR, and payment methods such as JazzCash, Easypaisa and Raast handle data in accordance with their own privacy practices. We recommend reviewing their policies separately if you want to understand how your payment provider handles your information on their end.

2 Data We Collect

We collect different types of information depending on how you interact with the 3773x platform. The table below gives a clear breakdown of what we collect and why.

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, CNIC / passport number Account registration and KYC verification
Contact Data Mobile number, email address Account communications, security alerts, support
Financial Data JazzCash / Easypaisa number, bank account details Processing PKR deposits and withdrawals
Transaction Data Deposit amounts, withdrawal requests, bet history Account management, dispute resolution, fraud prevention
Technical Data IP address, device type, browser, OS Platform security, fraud detection, performance monitoring
Usage Data Pages visited, features used, session duration Improving platform experience, personalisation
Communications Data Support chat logs, emails, feedback Customer support, quality assurance

Data We Do Not Collect

We do not collect sensitive personal information such as religion, ethnicity, political views or biometric data beyond what is provided in identity documents submitted for KYC purposes. We do not track your activity outside the 3773x platform.

3 How We Collect Your Data

Directly From You

The majority of data we hold about you comes directly from you. This includes the information you provide when creating your account, submitting KYC documents, making a deposit or withdrawal, contacting customer support, or participating in a promotion. You are always in control of what you share directly.

Automatically During Platform Use

When you use the 3773x website or app, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, pages you visit, how long you spend on the platform and what features you interact with. This data is collected through standard web technologies including cookies and session logs. It helps us keep the platform secure, diagnose technical issues and understand how players use the service so we can continue to improve it.

From Payment Providers

When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, your payment provider may share transaction confirmation data with us. This is limited to what is needed to verify and record the transaction. We do not receive your full payment account credentials from these providers.

From Identity Verification Services

During the KYC process, we may use a third-party identity verification provider to confirm the authenticity of documents you submit. These providers return a verification result to us. Your documents are handled in accordance with both this policy and the verification provider's own privacy practices.

Cookies: 3773x uses essential cookies to keep your session active and functional cookies to remember your preferences. We do not use advertising cookies or third-party tracking pixels. You can manage cookie settings through your browser, though disabling essential cookies may affect platform functionality.

4 How We Use Your Data

Your data is used only for the purposes described below. We do not use it in ways that are inconsistent with why it was collected.

Running Your Account

The primary use of your data is to operate your 3773x account. This covers creating and maintaining your account, processing your PKR deposits and withdrawals, settling your bets, applying bonuses from our promotions and responding to your customer support requests. Without this data, we simply cannot provide the service.

Fraud Prevention and Security

Technical data including IP addresses, device identifiers and login patterns are used to detect and prevent fraudulent activity, money laundering, account takeovers and other security threats. If unusual activity is detected on your account, we may contact you to confirm your identity before processing certain actions. This protects both you and the integrity of the platform for all players.

Platform Improvement

Aggregated and anonymised usage data is used to understand how players navigate the platform, which features are most used, and where improvements can be made. This analysis helps us build a better product for Pakistani players — whether that is improving the Cricket betting interface ahead of a PSL season, optimising the Live Casino experience on mobile, or making the withdrawal process smoother.

Communications

We use your contact details to send you account-related communications such as deposit confirmations, withdrawal updates, security alerts and KYC reminders. Where you have opted in, we may also send promotional communications about new offers, bonuses and platform features. You can opt out of promotional messages at any time through your account notification settings.

Responsible Gaming

Betting pattern data is reviewed as part of our responsible gaming programme. If patterns suggest a player may be experiencing difficulties, our team may reach out to offer support tools such as deposit limits, cooling-off periods or self-exclusion options. This is done in the interest of player wellbeing and is not used for any other purpose.

5 Who We Share Your Data With

3773x does not sell your personal data. We share it only where it is genuinely necessary to operate the platform. The third parties we work with are required to handle your data securely and use it only for the specific purpose for which it was shared.

Payment Processors

To process your PKR deposits and withdrawals, we share the minimum necessary payment information with providers including JazzCash, Easypaisa, Raast and our banking partners. This sharing is essential to complete your transactions and cannot be avoided.

Identity Verification Providers

KYC document verification requires sharing your submitted documents with a third-party verification service. This provider confirms identity and returns a result to us. They are contractually bound to use your data only for verification purposes and to delete it once the process is complete.

Platform Infrastructure Providers

The technical infrastructure powering 3773x — including server hosting, content delivery and database services — involves third-party providers. These providers may technically process data as part of delivering the service, but they act under strict data processing agreements and do not have independent access to use your information.

Legal and Regulatory Requirements

In cases where we are required by law or a formal legal process to disclose information, we will comply. We will inform you where we are legally permitted to do so before disclosing. We do not proactively share data with any government or regulatory body beyond what is legally required.

6 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes and maintain accurate financial records. The specific retention periods below apply as a general guide:

  • Account and identity data: Retained for the lifetime of the account plus a minimum of 5 years after closure
  • Transaction and betting records: Retained for a minimum of 5 years from the date of the transaction
  • KYC documents: Retained for the duration required by applicable financial record-keeping standards
  • Support communications: Retained for up to 3 years from the date of the interaction
  • Technical logs: Retained for up to 12 months and then automatically purged

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

Self-Excluded Players: If you have self-excluded from the 3773x platform, your data is retained for the duration of the exclusion period to prevent reregistration. After the exclusion period and any applicable legal retention period, data is deleted in line with our standard schedule.

7 Your Rights

You have rights over your personal data. These are not just formalities — you can actually exercise them by contacting our support team. Below is a summary of what you are entitled to:

Right to AccessRequest a copy of the personal data we hold about you at any time.
Right to CorrectAsk us to update or correct inaccurate personal information on your account.
Right to DeleteRequest deletion of your data where it is no longer needed for a legitimate purpose.
Right to ObjectObject to certain types of processing, including direct marketing communications.
Right to PortabilityReceive your data in a structured, machine-readable format where technically feasible.
Right to RestrictAsk us to limit how we process your data in certain circumstances while a query is being resolved.

To exercise any of these rights, contact our customer support team through the live chat on the platform or via the contact details at the bottom of this page. We aim to respond to all data requests within 30 days. Complex requests may take longer, in which case we will inform you and give an updated timeline.

8 Security Measures

Protecting your data is something we take seriously. 3773x uses a combination of technical and organisational measures to keep your information secure. These include:

  • SSL/TLS encryption for all data transmitted between your device and the 3773x platform
  • Encrypted storage of sensitive data including passwords and financial information
  • Multi-factor authentication options for account login
  • Regular security audits and vulnerability assessments of platform infrastructure
  • Strict access controls ensuring only authorised staff can access personal data
  • Automated monitoring for suspicious login attempts and account activity

Despite these measures, no system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal information, we will notify you as quickly as reasonably practicable and take immediate steps to contain the incident and reduce its impact.

On your side, you can help keep your account secure by using a strong, unique password, not sharing your login details with anyone, enabling two-factor authentication where available, and logging out of shared or public devices after your session.

9 Minors and Under-18 Players

The 3773x platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by an underage individual, the account will be closed immediately, pending bets will be voided and any deposited funds will be returned to the payment source after verification.

If you believe someone under 18 has registered on the platform using falsified information, please contact our support team immediately. We will investigate and act swiftly. Parents and guardians should make use of available parental control tools at the device or network level to restrict access to betting platforms for minors in their household.

10 Third-Party Links and Services

The 3773x platform does not link to external websites. However, the payment services you use — such as JazzCash, Easypaisa and Raast — operate independently and have their own privacy policies. When you initiate a transaction through one of these services, the data entered into their interface is governed by their policies, not this one.

Similarly, if you access the 3773x app through an app marketplace, the marketplace operator may collect usage data in accordance with their own terms. We have no control over how third-party services handle data collected on their own platforms.

11 Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in how we operate, new services we introduce, or developments in applicable legal standards. When a significant change is made, we will inform active account holders through their registered contact details before the change takes effect.

Minor clarifications or corrections that do not materially affect how your data is processed may be made without specific notification. The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page occasionally to stay informed.

Continued use of the 3773x platform after changes to this policy take effect constitutes your acceptance of the updated version. If you disagree with a change, you can contact support to discuss your options including account closure.

12 Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal information has been handled, please get in touch with the 3773x support team. We are available 24/7 through live chat on the platform.

For written queries related to data privacy specifically, you can also reach us at: [email protected]

Please include your registered account details and a clear description of your request so we can locate your data and respond accurately. We aim to acknowledge all data-related queries within 48 hours and resolve them fully within 30 days.


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