Help Centre

3773x FAQ — Your Questions Answered

Everything you want to know about 3773x — from registering your account and depositing in PKR to placing bets on Cricket and PSL, withdrawing winnings and keeping your account secure. All answered in plain, clear English.


40+
Questions Answered
8
Topic Categories
24/7
Live Support Available
PKR
All Transactions

Topics in This FAQ

Browse by category or scroll through. Every question is written for Pakistani players — no jargon, no fluff, just straight answers.

Getting Started

Registration & Account

How to create an account, what documents you need for KYC, login options, password resets and account settings.

Payments

Deposits & Withdrawals

Depositing in PKR via JazzCash, Easypaisa, Raast and bank transfer. How withdrawals work and how long they take.

Sports

Cricket & Sports Betting

How betting markets work, PSL and T20 in-play betting, odds formats, bet types and settling results.

Casino

Live Casino

Which tables are available, minimum and maximum stakes in PKR, how live dealers work and technical requirements.

Bonuses

Bonuses & Promotions

How to claim your welcome bonus, what wagering requirements mean, reload offers and how PSL promotions work.

Mobile

App & Mobile

Downloading the 3773x app for Android and iOS, biometric login, app vs browser performance and notifications.


Account Deposits Withdrawals Betting Live Casino Bonuses App Security
Account & Registration

Go to the Register page and fill in your full name, Pakistani mobile number, email address and a password. You will receive an OTP on your mobile to verify your number. Once verified, your account is active and you can log in immediately. Full deposit and withdrawal access requires completing the KYC process by uploading a valid government-issued ID such as your CNIC.

You must be 18 years of age or older to register and use the 3773x platform. Age is verified during the KYC process. Accounts found to belong to anyone under 18 are closed immediately, any pending bets are voided and deposited funds are returned.

No. Only one account is permitted per person. Duplicate accounts are identified during the KYC and verification process. If a second account is found, both accounts may be suspended and any bonuses forfeited. If you have trouble accessing your existing account, contact support rather than registering again.

A valid Pakistani CNIC (Computerised National Identity Card) is the most commonly accepted document. In some cases a passport may also be accepted. Documents should be clear and legible — front and back for CNIC. KYC verification is typically completed within a few hours, though it can occasionally take up to 24 hours.

On the Login page, click "Forgot your password?" and enter your registered mobile number or email. A reset code or link will be sent to you. Follow the instructions to set a new password. If you no longer have access to the registered mobile number or email, contact live support directly for account recovery.
Deposits

3773x supports JazzCash, Easypaisa, Raast, direct bank transfer and mobile wallets. All deposits are made in PKR. No currency conversion is involved — the amount you transfer is the amount credited to your betting balance.

JazzCash, Easypaisa and Raast deposits are typically credited instantly or within a few minutes. Bank transfers may take slightly longer depending on your bank's processing time — usually within a few hours during business hours. If your deposit has not appeared after an hour, contact support with the transaction reference number.

Minimum deposit amounts are displayed in the cashier section of your account after you log in. The exact amount can vary by payment method. In general, mobile wallet deposits have lower minimums than bank transfers, making JazzCash and Easypaisa accessible options for players at all budget levels.

Yes. Go to Account Settings and select Responsible Gaming. You can set a daily, weekly or monthly deposit limit in PKR. Reductions take effect immediately. Increases are subject to a review period before becoming active — this is a deliberate safety measure. Visit the Responsible Gaming page for more detail.
Withdrawals

Log in to your account and go to the Withdrawal section. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. Withdrawals are processed to the same method you used for your deposit in most cases. Full withdrawal access requires completed KYC verification.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers typically take 1–3 working days. Processing times can vary based on the volume of requests. For more information on withdrawal timelines and limits, visit the Withdrawal page.

Withdrawals may be held for the following reasons:
  • KYC verification has not been completed
  • The withdrawal amount is subject to a standard security review
  • Active bonus wagering requirements have not been met
  • There is an account security flag that needs to be resolved
If your withdrawal is taking longer than expected, contact the support team with your transaction reference number.
Cricket & Sports Betting

3773x covers the full Pakistan cricket calendar — PSL, T20 internationals, ODIs and Test matches. Pre-match markets cover match winner, total runs, top batsman, top wicket-taker and more. During live matches, in-play markets update in real time and cover over-by-over outcomes, next wicket, method of dismissal and session totals among others.

In-play or live betting means placing bets on a match while it is actually being played. Odds change continuously based on what is happening in the match — a wicket falling, a boundary scored or a bowling change all affect the live odds. In-play betting is available for most major Cricket fixtures and is accessible through both the website and the 3773x app.

If a match is abandoned before the minimum number of overs required for a result (as defined by the relevant cricket authority), bets are typically voided and stakes returned. For matches that produce a result via Duckworth-Lewis-Stern (DLS) method, bets are settled on the official result. Specific settlement rules for each market are available in the Terms and Conditions.

Yes. In addition to Cricket, 3773x offers betting on Football including major international fixtures and domestic leagues, and Esports markets covering popular competitive gaming titles. Markets and coverage expand regularly. Visit the Bet page to see the full list of available sports and markets.
Live Casino

The Live Casino floor at 3773x includes Baccarat, Roulette, Blackjack, Teen Patti and several live game show formats. Tables run 24 hours a day with real dealers streamed live. Different tables have different minimum and maximum stake levels, all denominated in PKR, so you can find a table that suits your budget.

A stable internet connection improves the experience. A standard 4G mobile connection is usually sufficient for smooth gameplay. If the video quality is low or the stream is buffering, try switching to a stronger Wi-Fi connection or close other apps running in the background. The 3773x app is generally more stable for Live Casino on mobile than a browser.

Yes. Live Casino games are streamed from professional studios with real human dealers managing the tables. The stream is live and the results are determined by the actual cards dealt or roulette wheel spin, not by a random number generator. You can interact with the dealer via a live chat function during the game.
Bonuses & Promotions

The welcome bonus is available to new members on their first deposit. After registering and completing KYC, make your first PKR deposit and the bonus will be applied to your account automatically (or via a promo code if one is shown on the Promotions page). Check the Promotions page for the current offer, minimum deposit requirement and wagering terms.

A wagering requirement means you need to bet a total amount equal to the bonus value multiplied by the stated number before the bonus becomes withdrawable as cash. For example, a wagering requirement of 10x on a PKR 500 bonus means you need to place a total of PKR 5,000 in qualifying bets before those funds can be withdrawn. Full wagering terms are available in the Terms and Conditions.

Yes. 3773x runs regular promotions including reload bonuses, free bet offers, cashback during PSL and T20 events, and Live Casino promotions. All current offers are listed on the Promotions page. Marketing notifications can be enabled from your account settings so you don't miss time-sensitive offers.
Mobile App

Visit the Download page for the direct APK link for Android or the App Store link for iOS. For Android, you may need to allow installation from unknown sources in your phone's security settings — the Download page includes step-by-step instructions. The app is free to download and works on all modern smartphones.

Your account, balance, bet history and settings are identical across the app and the website — everything is synced in real time. The app is generally faster on mobile, loads Live Casino streams more smoothly, and supports biometric login (fingerprint or Face ID). Push notifications for match alerts and promotions are only available through the app.

For Android: check that "Install from unknown sources" is enabled in Settings > Security or Privacy. Make sure you have enough storage space and that you downloaded the APK from the official 3773x Download page. For iOS: follow the App Store installation link and check that your iOS version is up to date. If issues persist, contact support with your device model and OS version.
Security & Responsible Gaming

Log in and go to Account Settings, then Security. Enable two-factor authentication and follow the steps to link your mobile number. Once enabled, a one-time code will be sent to your registered mobile every time you log in from a new device. It takes about 30 seconds to set up and significantly reduces the risk of unauthorised access.

From Account Settings, go to Responsible Gaming. You can activate a cooling-off period (24 hours up to 6 weeks) or a full self-exclusion (minimum 6 months). Cooling-off periods cannot be cancelled once activated. During either period, marketing communications are paused. For more information, visit the Responsible Gaming page.

All connections to 3773x are SSL encrypted. Your personal data and KYC documents are stored securely and used only for identity verification and account management purposes, as described in the Privacy Policy. We do not share your personal information with third parties for marketing purposes. Your financial transactions go through established Pakistani payment processors.
Still have a question? If you didn't find what you were looking for, the 3773x support team is available 24/7 via live chat from within your account. You can also check the Responsible Gaming and About Us pages for more information.
Need More Help?

Our support team is available 24 hours a day, 7 days a week. Log in to your account and open the live chat from the help menu.

Login to Chat

Join 3773x and Bet on Cricket in PKR Today

Register in minutes, deposit with JazzCash or Easypaisa and access PSL betting, Live Casino and more from one account.